Privacy Policy

1. Information We Collect

Depending on how you interact with this website, we may collect information including:

• Name
• Email address
• Telephone number
• ZIP code
• Information you voluntarily provide through contact forms
• Information shared during consultations necessary to discuss insurance options
• Technical information such as IP address, browser type, device information, and website usage data

We collect only the information reasonably necessary to respond to your request or provide the services you have requested.

2. How Information Is Collected

Information may be collected through:

• Website contact forms
• Consultation request forms
• Phone conversations
• Email correspondence
• Cookies and similar technologies
• Website analytics tools

3. How Your Information Is Used

Information collected through this website may be used to:

• Respond to inquiries
• Schedule consultations
• Provide Medicare, life insurance, and fixed annuity information
• Compare available insurance options
• Process applications when authorized by you
• Improve website functionality and user experience
• Meet legal, regulatory, and compliance requirements

4. Information Sharing

Heather Alpha respects your privacy. Your personal information is never sold or rented to third parties for marketing purposes.

Information may only be shared:

• With insurance carriers when necessary to process an application or enrollment you have requested.
• With trusted service providers who assist in operating this website or communicating with you, subject to confidentiality obligations.
• When required by federal or state law, court order, or regulatory authority.

5. Your Consent

By voluntarily submitting information through this website, you consent to the collection and use of your information as described in this Privacy Policy.

Submitting your information authorizes Heather Alpha to contact you regarding your inquiry by phone, email, or text message.

Providing consent to receive communications is not a condition of purchasing any insurance product or service.

6. Email & Text Communications

If you choose to receive communications from Heather Alpha, you may receive emails or text messages regarding your inquiry or requested services.

You may:

• Unsubscribe from marketing emails at any time using the unsubscribe link included in applicable emails.
• Reply STOP to discontinue marketing text messages.
• Reply HELP for assistance.
• Contact Heather Alpha directly to update your communication preferences.

Message and data rates may apply. Message frequency varies by user interaction.

7. Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

While every reasonable effort is made to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

You may request to:

• Review personal information maintained about you.
• Correct inaccurate information.
• Request deletion of information when permitted by law.
• Withdraw previously provided consent where applicable.

Requests may be submitted using the contact information listed below.

9. Cookies & Website Analytics

This website uses cookies and similar technologies to improve website performance, enhance user experience, understand visitor activity, and analyze website traffic.

For additional information regarding cookies, please review the Cookie Policy.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, or regulatory guidance.

Any revisions become effective immediately upon posting. The Effective Date above reflects the most recent revision.

11. Contact Information

Heather Alpha
Licensed Insurance Agent
State of Louisiana License #1169257
Lafayette, Louisiana 70508

Phone: (337) 654-8535
Email: heather@legacybyheathera.com